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Delivery

UK & NORTHERN IRELAND STANDARD DELIVERY - £2.99

when will my order arrive?

all orders purchased before 5:00 pm GMT are usually dispatched in 1-2 working days with Hermes or Royal Mail. standard delivery to most areas of the UK should arrive within 2-4 working days. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

UK SATURDAY DELIVERY - £9.99

when will my order arrive?

all orders placed on friday before 5:00 pm GMT are shipped for saturday delivery.

UK EXPRESS STANDARD - £4.99

when will my order arrive?

all orders purchased before 5:00 pm GMT are dispatched on the same day for next day delivery (monday - thursday). orders placed on friday before 5:00pm GMT will be delivered the following monday. All UK EXPRESS STANDARD deliveries are shipped via HERMES. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

UK EXPRESS DPD - £5.99

when will my order arrive?

all orders purchased before 4:00 pm GMT are dispatched on the same day for next day delivery (monday - thursday). orders placed on friday before 4:00pm GMT will be delivered the following monday. all UK EXPRESS DPD deliveries are shipped via DPD. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

TRACKED SERVICE

all UK standard orders are dispatched via a tracked service to ensure you receive your order safely; this might require a signature on delivery.

HOW TO TRACK YOUR ORDER

once your order has been dispatched, you will receive an email with your tracking number. you can now track your parcel by logging into your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 10 working days and you have tried to track your item with the service provided, please contact us here.

TERMS & CONDITIONS

  • delivery varies according to the selected delivery method.
  • excludes bank holidays and weekends.

the above dates and times are suggested by the couriers, therefore there is no guarantee it will be delivered on time.

USA STANDARD FEDEX  - £11.99 (approximately $15)

when will my order arrive?

all orders purchased before 5:00 pm (GMT) are usually dispatched on the same day. standard delivery to most areas of the USA should arrive within 4-7 working days. USA standard deliveries are usually shipped via FEDEX.

USA EXPRESS FEDEX - £16.99 (approximately $22)

when will my order arrive?

all orders purchased before 5:00 pm (GMT) are usually dispatched on the same day. USA express delivery to most areas of the USA should arrive within 2-3 working days. all USA Express deliveries are shipped via FEDEX.

WORKING DAYS

our working days are monday – friday 9:00 am - 6:00 pm (GMT), excluding bank/public holidays. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

TRACKED SERVICE

all USA orders are dispatched via a tracked service to ensure you receive your order safely.

HOW TO TRACK YOUR ORDER

once your order has been dispatched you will receive an email with your tracking number, you can now track your parcel by logging in to your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 3 working days and you have tried to track your item with the service provided, please contact us here.

USA DELIVERY EXEMPTIONS

unfortunately we are currently unable to deliver to any PO BOX addresses. please consider this before you order.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

  • delivery varies according to the selected delivery method.
  • excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.

delivery to most States of the U.A.E should arrive within 1-3 working days.

U.A.E EXPRESS DHL DDP PAID - £22.50 (approximately AED 107.00) Price includes Customs and Duty charges

when will my order arrive?

all orders purchased before 3:00 pm (GMT) are usually dispatched on the same day. DHL express delivery to most states of U.A.E should arrive within 1-3 working days. all U.A.E Express deliveries are shipped via DHL. You will not have to pay any extra duty charges.

WORKING DAYS

our working days are monday – friday 9:00 am - 6:00 pm (GMT), excluding bank/public holidays. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

TRACKED SERVICE

all U.A.E orders are dispatched via a tracked service to ensure you receive your order safely.

HOW TO TRACK YOUR ORDER

once your order has been dispatched you will receive an email with your tracking number, you can now track your parcel by logging in to your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 3 working days and you have tried to track your item with the service provided, please contact us here.

U.A.E DELIVERY EXEMPTIONS

unfortunately, we are currently unable to deliver to any PO BOX addresses. please consider this before you order.

CUSTOMS AND IMPORT DUTIES

the prices of the items you ordered INCLUDE all custom taxes and import duties within our Delivery charge.

TERMS AND CONDITIONS

· delivery varies according to the selected delivery method.

· excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.

AUSTRALIA DHL EXPRESS - £18.99 (approximately $30.00)

CANADA DHL EXPRESS - £17.99 (approximately $35.00)

when will my order arrive?

all orders purchased before 4:00 pm (GMT) are usually dispatched on the same day. Express delivery to Australia should arrive within 3-4 working days; the delivery to Canada should arrive within 1-2  working days. all Australia & Canada EXPRESS deliveries are currenty shipped via DHL . 

You will be liable for all local taxes and duty.

TRACKED SERVICE

all Australia & Canada orders are dispatched via a tracked service to ensure you receive your order safely; this might require a signature on delivery.

HOW TO TRACK YOUR ORDER

once your order has been dispatched you will receive an email with your tracking number, you can now track your parcel by logging in to your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 14 working days and you have tried to track your item with the service provided, please contact us here.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

  • delivery varies according to the selected delivery method.
  • excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.

Black Friday & Cyber Monday delivery - orders placed during this period might experience slight delays in delivery due to high volume of sales, please allow up to 3 extra days for your order to be delivered. We appreciate your patience and understanding.

please see the table below for European standard and express delivery options.

COUNTRY STANDARD DELIVERY EXPRESS DELIVERY (for orders placed before 4:00 pm GMT)
FRANCE 3-4 WORKING DAYS - £5.99 1-2 WORKING DAY - £13.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
GERMANY 3-4 WORKING DAYS - £5.99 1-2 WORKING DAY - £13.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
IRELAND 3-4 WORKING DAYS - £5.99 1-2WORKING DAY - £12.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
LUXEMBOURG *3-4 WORKING DAYS - £5.99
NETHERLANDS 3-4 WORKING DAYS - £5.99 1-2 WORKING DAY - £13.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
BELGIUM 3-4 WORKING DAYS - £5.99 1-2 WORKING DAY - £13.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
JERSEY 1-2 WORKING DAY - £14.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
MONACO 10-14 WORKING DAYS £13.99
AUSTRIA- TEMPORARILY SUSPENDED
DENMARK 7 WORKING DAYS - £9.99 1-2 WORKING DAY - £13.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
ITALY-  EXPRESS ONLY 1-2 WORKING DAY -£14.99 FOR UP TO 2 PAIRS OF SHOES +5.00 FOR EACH ADDITIONAL PAIR
FINLAND 7 WORKING DAYS - £9.99 1-2 WORKING DAY - £13.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
PORTUGAL 7 WORKING DAYS - £9.99 1-2 WORKING DAY - £13.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
VATICAN 10-14 WORKING DAYS £13.99
SWEDEN 7 WORKING DAYS - £9.99 1-2 WORKING DAY - £13.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
SPAIN  EXPRESS ONLY 1-2 WORKING DAY - £14.99 FOR UP TO 2 PAIRS OF SHOES + £5.99 FOR EACH ADDITIONAL PAIR 
SAN MARINA 10-14 WORKING DAYS £13.99
ANDORRA 10-14 WORKING DAYS £13.99
BULGARIA 7 WORKING DAYS - £9.99
CROATIA 7 WORKING DAYS - £9.99
CYPRUS 7 WORKING DAYS - £9.99
CZECH REPUBLIC 3-4 WORKING DAYS - £6.99
ESTONIA 7 WORKING DAYS - £9.99
GREECE 7 WORKING DAYS - £9.99 1-2 WORKING DAY - £15.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
HUNGARY 7 WORKING DAYS - £9.99
LATVIA 7 WORKING DAYS - £9.99
LITHUANIA 7 WORKING DAYS - £9.99
MALTA 7 WORKING DAYS - £9.99
POLAND 3-4 WORKING DAYS - £6.99 1-2 WORKING DAY - £14.99 FOR UP TO 2 PAIRS OF SHOES + £5.00 FOR EACH ADDITIONAL PAIR 
ROMANIA 7 WORKING DAYS - £9.99
SLOVAKIA 7 WORKING DAYS - £9.99
SLOVENIA 7 WORKING DAYS - £9.99
ALBANIA DELIVERY CURRENTLY UNAVAILABLE
BELARUS 10-14 WORKING DAYS £13.99
BOSNIA AND HERZEGOVIN 10-14 WORKING DAYS £13.99
FAROES ISLAND 10-14 WORKING DAYS £13.99
GIBRALTAR 10-14 WORKING DAYS £13.99
GREENLAND 10-14 WORKING DAYS £13.99
ICELAND 10-14 WORKING DAYS £13.99
KOSOVO DELIVERY CURRENTLY UNAVAILABLE
LIECHTENSTEIN 10-14 WORKING DAYS £13.99
MACEDONIA 10-14 WORKING DAYS £13.99
MONTENEGRO 10-14 WORKING DAYS £13.99
NORWAY 10-14 WORKING DAYS £13.99
SERBIA 10-14 WORKING DAYS £13.99
SWITZERLAND 10-14 WORKING DAYS £13.99
TURKEY 10-14 WORKING DAYS £13.99
UKRAINE 7 WORKING DAYS - £9.99

EUROPEAN DELIVERY PROMOTIONS*

*delivery promotions only apply to shipping costs up to £9.99 any countries above this cost will be excluded from any shipping promotions.

REST OF EUROPE (STANDARD) - up to £12.99 (approximately €17)

if you would like to place an order but your country is not in the table above, this means that it will come under rest of Europe.

when will my order arrive?

all orders purchased before 4:00 pm (GMT) are usually dispatched on the same day. standard delivery to most international orders should arrive within 4-10 working days. all standard European orders are shipped via ROYAL MAIL. we are currently working on express options for Europe and they will be available soon.

Black Friday & Cyber Monday delivery - orders placed during this period might experience slight delays in delivery due to high volume of sales, please allow up to 3 extra days for your order to be delivered. We appreciate your patience and understanding.

Christmas delivery (EU Standard) - please place your orders before 16th December 2019 to get it in time for Christmas

Christmas delivery (EU Express) - please place your orders before 23rd December 2019 to get it in time for Christmas

WORKING DAYS

our working days are monday – friday 9:00 am - 6:00 pm (GMT), excluding bank/public holidays. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

TRACKED SERVICE

all European orders are dispatched via a tracked service to ensure you receive your order safely; this might require a signature on delivery.

HOW TO TRACK YOUR ORDER

once your order has been dispatched you will receive an email with your tracking number, you can now track your parcel by logging in to your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 10 working days and you have tried to track your item with the service provided, please contact us here.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

  • delivery varies according to the selected delivery method.
  • excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.

Black Friday & Cyber Monday delivery - orders placed during this period might experience slight delays in delivery due to high volume of sales, please allow up to 3 extra days for your order to be delivered. We appreciate your patience and understanding.

if you have any questions in regards to your location and shipping costs, please feel free to contact us here to find out more information.

when will my order arrive?

all orders purchased before 4:00 pm (GMT) are usually dispatched on the same day. standard delivery to most international orders should arrive within 10-14 working days. all rest of world orders are shipped via ROYAL MAIL.

WORKING DAYS

our working days are monday – friday 9:00 am - 6:00 pm (GMT), excluding bank/public holidays. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

TRACKED SERVICE

all of our orders are dispatched via a tracked service to ensure you receive your order safely; this will require a signature on delivery.

HOW TO TRACK YOUR ORDER

once your order has been dispatched, you will receive an email with your tracking number, you can now track your parcel by logging into your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 14 working days and you have tried to track your item with the service provided please contact us here.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

  • delivery varies according to the selected delivery method.
  • excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.